Legal

Terms of Service

These Terms govern your access to and use of K-AI software and K-AI Cloud services operated by Kai Shade.

Effective date: July 22, 2026 · Questions: team@getk-ai.com

1. Agreement

By downloading, installing, accessing, or using K-AI software, creating a K-AI Cloud account, subscribing to a paid plan, or linking a device to K-AI Cloud, you agree to these Terms of Service (“Terms”) and our Privacy Policy.

If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes the organization.

If you do not agree, do not use the Services.

2. The Services

K-AI software is a local-first AI workspace (chat, agents, documents, email, notes, and related features) that you may run on your own hardware under the applicable open-source license for the software.

K-AI Cloud is an optional hosted service that may include account authentication, multi-device sync, always-on cloud agents, extension marketplace hosting, usage metering, included AI credits, cloud browser sessions, and billing.

Features may change over time. We may add, modify, or discontinue features with reasonable notice where practicable.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. You may not use the Services if you are barred under applicable law or if we have suspended or terminated your account.

4. Accounts and security

  • You are responsible for maintaining the confidentiality of your credentials and for activity under your account.
  • Provide accurate account information and keep it up to date.
  • Notify us promptly at team@getk-ai.com if you suspect unauthorized access.
  • Device linking requires an active K-AI Cloud subscription where stated in product documentation.

5. Acceptable use

You agree not to misuse the Services. Prohibited conduct includes, without limitation:

  • Violating applicable law or third-party rights.
  • Uploading or generating unlawful, infringing, harassing, deceptive, or malicious content.
  • Attempting to gain unauthorized access to systems, accounts, or data.
  • Interfering with or disrupting the Services or their infrastructure.
  • Circumventing usage limits, entitlements, or security measures.
  • Using the Services to send spam or unsolicited communications.
  • Reverse engineering hosted K-AI Cloud components except where permitted by law despite this restriction.

We may investigate violations and suspend or terminate access to protect users and the platform.

6. Subscriptions, billing, and refunds

Paid K-AI Cloud plans are billed on a recurring basis through Stripe unless otherwise stated at checkout.

  • Prices and plans are shown on our pricing page and at checkout. Taxes may apply.
  • Auto-renewal — subscriptions renew automatically until canceled through the billing portal or by contacting support.
  • Included credits and quotas — plan allowances (AI credits, cloud browser minutes, etc.) reset according to the billing period described in product documentation and do not roll over unless we explicitly state otherwise.
  • Cancellation — you may cancel at any time; access continues through the end of the current paid period unless otherwise required by law.
  • Refunds — except where required by law or explicitly offered by us, fees are non-refundable.
  • Price changes — we may change prices with advance notice; continued use after the effective date constitutes acceptance.

7. Third-party services

The Services may integrate with or route data to third parties (AI model providers, email providers, Google APIs, Stripe, extensions, and others). Your use of those integrations is subject to their terms and policies. We are not responsible for third-party services you enable.

8. AI output and professional advice

AI-generated output may be inaccurate, incomplete, or inappropriate. You are responsible for reviewing output before relying on it or acting on it.

The Services do not provide legal, medical, financial, or other professional advice. Do not use the Services as a substitute for professional judgment or human review where accuracy matters.

9. Your content

You retain ownership of content you submit, sync, or store through the Services, subject to the rights you grant below.

You grant Kai Shade a limited license to host, process, transmit, and display your content solely to operate, secure, and improve the Services as you configure them (including sync, cloud agents, and backups). This license ends when your cloud-stored content is deleted, except for residual copies in backups for a limited retention period.

You represent that you have the rights necessary to submit your content and that it does not violate these Terms.

10. Software license

K-AI software is provided under the Apache License 2.0 (or other license notices shipped with the software). These Terms govern the Services and hosted features; they do not replace the software license for source code you receive under Apache 2.0.

11. Intellectual property

Kai Shade and its licensors own the Services, trademarks (including K-AI), logos, and site content, except for open-source components and your content. No rights are granted except as expressly stated.

12. Termination

You may stop using the Services at any time. You may delete your K-AI Cloud account through in-app settings where available.

We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Services or other users. Upon termination, your right to use the affected Services ends. Provisions that by nature should survive (including disclaimers, limitations of liability, and dispute terms) will survive.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAI SHADE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, error-free, or secure, or that AI output will be accurate or reliable.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAI SHADE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR K-AI CLOUD IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

15. Indemnification

You will defend, indemnify, and hold harmless Kai Shade from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your content, your use of the Services, your integrations, or your violation of these Terms or applicable law.

16. Governing law and disputes

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles. Except where prohibited, you agree that exclusive jurisdiction and venue for disputes relating to these Terms or the Services will be in the state and federal courts located in the United States, and you consent to personal jurisdiction there.

Before filing a claim, you agree to contact us at team@getk-ai.com to attempt informal resolution.

17. Changes

We may modify these Terms from time to time. We will post the updated Terms on this page and update the effective date. Material changes may be communicated by email or in-product notice. Continued use after changes become effective constitutes acceptance.

18. Contact

Kai Shade
Email: team@getk-ai.com
Website: getk-ai.com

See also our Privacy Policy.